Working in a Health Services Environment
By: Ann Vadala
Print Price: $87.95 + shipping
Digital Price: $79.16
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Working in a Health Services Environment provides office administration students both theory and practical details on the role of the health services administrator (HSA). It will help students become competent and professional HSAs by focusing on the core medical knowledge needed for superior patient care and the office skills and time management necessary to be successful in a hectic work environment.
Student resources, available with an access code that accompanies a new print text or new eBook bundle purchase, include Online Chapters and over 230 T/F and M/C Student Practice Quizzes. These questions are in addition to the end-of-chapter and instructor test bank questions.
Chapter 1: Inside the Health Services Office: Roles, Responsibilities, and Skills
Chapter 2: Canada’s Healthcare System
Online Chapter 2: Canada's Healthcare System - British Columbia
Online Chapter 2: Canada's Healthcare System - Alberta
Online Chapter 2: Canada's Healthcare System - Ontario
Chapter 3: The Health Services Office Environment
Chapter 4: Health Records 1: Legal Framework and Requirements
Chapter 5: Health Records 2: Chart Components, Organization, and Filing Systems
Chapter 6: Scheduling
Chapter 7: Diagnostic, Medical Imaging, and Common Medical Tests
Chapter 8: Health Services Office Pharmacology
Chapter 9: Medical Billing – Ontario
Online Chapter 9: Medical Billing – British Columbia
Online Chapter 9: Medical Billing – Alberta
Chapter 10: Health Service Administrative Roles in a Hospital Setting
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