Northrose Titles

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Modern Office Administration is a brand new Canadian resource that introduces students in an office administration program to the fundamentals necessary to be successful in today's workplace. Administrative professionals are in high demand across Canada in a variety of fields including hospitality, business, law and medical offices, education and government. The knowledge and skills students learn will prepare them for a meaningful career working individually for an executive or as part of a larger administrative team. With a focus on office workflows and processes, communication, technology, and financial responsibilities, Modern Office Administration provides the information and tools needed for administrative professionals to be successful in a variety of office environments.

A Focus on Foundational (Soft) Skills! Modern Office Administration also emphasizes the foundational (or soft) skills needed for success in a role that often means interacting with clients or customers, colleagues, and management on a regular basis. These appear in call-out boxes and real-life examples in every chapter, and include the skills of time management, problem solving, organization, collaboration, flexibility, and adaptability, and many more.

Even more student practice opportunities! Northrose’s new e-learning platform is included with purchase and offers students and instructors access to additional tasks, quizzing, flashcards, and links to supplementary online resources.