Bookstores

Information For Booksellers

Ordering from Northrose is simple. When ordering, please provide the ISBN, title, and quantity, along with the complete bill-to and ship-to addresses. Special billing and shipping instructions must be clearly indicated on the purchase order. Customers wishing to use a purchase order must have an account in good standing. To download an account application, please click here.

Prices do not include shipping or taxes. Prices are subject to change without notice.

Orders by Email: orders@northrose.ca
Orders by Phone: 1-905-665-1842 ext. 402
Orders by Mail: 208 Byron St. S, Unit C, Whitby ON L1N 4P6

Order Online:
First, contact us to receive your discount code, at the Northrose titles section of our website add the requested to your Shopping Cart, and check out to complete your order. We guarantee the security and privacy of your information. For more details, read our privacy policy.

Returns

Advance written notice of your intent to return books is required.

Please email your return request to orders@northrose.ca. 100% returns are permitted up to 180 days of invoice. All returns must be shipped at the customer’s expense. Books must be in new/saleable condition in their original shrinkwrap. Please note that returns of items 50% or more of the original order quantity will be subject to a 20% restocking fee.

Each shipment must include:

Copy of the invoice
Original order ID
(RMA) return merchandise authorization

Books that are damaged, have stickers on them, or are not in saleable condition or not in original shrinkwrap will be refused and returned to the customer at the customer’s expense.

Publishing Partners Fulfillment

Each of our Publishing Partners are responsible for the fulfilment of orders to Canada. For details on their specific terms please contact each of the publishers directly. Click here and select the logo icons.

Northrose Educational Resources is located on the Traditional Territory of the Mississaugas of Scugog Island First Nation. We are proud to acknowledge the Lands and People of the Traditional Territories of the Mississaugas.