Please place orders by contacting us directly by telephone, email, or mail. To order online, see below.
When ordering, please provide the ISBN, title, and quantity, along with the complete bill-to and ship-to addresses. A purchase order number is required from institutional purchasers. Special billing and shipping instructions must be clearly indicated on the purchase order.
Prices do not include shipping or taxes. Prices are subject to change without notice.
Orders by Email:
Email your orders to email@example.com
Orders by Phone:
Orders by Mail:
Northrose Educational Resources
208 Byron Street Unit C
Qualified orders from bookstores and distributors with accounts are entitled to a 20% discount, regardless of quantity. All orders must include a purchase order number or person's name. Terms are net 30 days. Prices are subject to change without notice.
GST and Provincial sales taxes will be added where applicable.
The exact shipping charge is prepaid and added to your invoice. Shipments are made via Canada Post unless otherwise requested.
Northrose titles damaged in transit by the carrier must be reported immediately for a claim to be filed and a replacement order sent.
Advance written notice of your intent to return books is required.
Please email your return request to firstname.lastname@example.org . 100% returns are permitted up to 120 days of invoice. All returns must be shipped at the customer's expense. Books must be in new/saleable condition in their original shrinkwrap.
Each shipment must include a copy of the invoice and the original order id number. A copy of the Return authorization should also be included with the return shipment.
Books that are damaged and not in saleable condition will be refused and returned to the customer at the customer’s expense.
Books not in the original shrinkwrap will be refused and returned to the customer at the customer’s expense.
Books with any stickers on them will be refused and returned to the customer at the customer’s expense.