booksELLERS

Northrose Publishing Partners

Each of our Publishing Partners are responsible for the fulfilment of orders to Canada. For details on their specific terms please contact each of the publishers directly

Brookes Publishing
CABI
Cognella Academic Publishing 
FlatWorld 
Goodheart Willcox Publisher 
Kendall Hunt Publishing 
Mercury Learning & Information 
Morton Publishing
Paradigm Education Solutions 
XYZ Textbooks 

Northrose Titles

Please place orders by contacting us directly by telephone, email, or mail. To order online, see below.
When ordering, please provide the ISBN, title, and quantity, along with the complete bill-to and ship-to addresses. A purchase order number is required from institutional purchasers. Special billing and shipping instructions must be clearly indicated on the purchase order.
Prices do not include shipping or taxes. Prices are subject to change without notice.

Orders by Email:
Email your orders to orders@northrose.ca

Orders by Phone:
Phone: 1-905-665-1842

Orders by Mail:
Northrose Educational Resources
278 Glen Hill Drive
Whitby, Ont.
L1N 7J8

Order Online:
Identify the title(s) at the Northrose Titles section of our website. Add the requested item(s) to your Shopping Cart, and check out to complete your order. We guarantee the security and privacy of your information. For more details, read our privacy policy here.

Terms
Qualified orders from bookstores and distributors with accounts are entitled to a 20% discount, regardless of quantity. All orders must include a purchase order number or person's name. Terms are net 30 days. Prices are subject to change without notice.

Sales Tax
GST and Provincial sales taxes will be added where applicable.

Shipping
The exact shipping charge is prepaid and added to your invoice. Shipments are made via Canada Post unless otherwise requested.

Damaged Goods
Northrose titles damaged in transit by the carrier must be reported immediately for a claim to be filed and a replacement order sent.

Returns

Advance written notice of your intent to return books is required.

Please email your return request to orders@northrose.ca . 100% returns are permitted up to 120 days of invoice. All returns must be shipped at the customer's expense. Books must be in new/saleable condition in their original shrinkwrap.

Each shipment must include a copy of the invoice and the original order id number. A copy of the Return authorization should also be included with the return shipment.

Books that are damaged and not in saleable condition will be refused and returned to the customer at the customer’s expense.
Books not in the original shrinkwrap will be refused and returned to the customer at the customer’s expense.
Books with any stickers on them will be refused and returned to the customer at the customer’s expense.

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